Privacy Policy

01. Introduction

At Pahad Rituals ("we," "our," or "us"), operated from Uttarakhand, India, we value your privacy and are committed to protecting your personal data. This Privacy Policy governs your relationship with Pahad Rituals across all our digital touchpoints, including our main website (www.pahadrituals.com), The Founding Circle early access community, future e-commerce store, order processing systems, and direct customer support channels.

By using our website or interacting with our services, you acknowledge the terms outlined in this policy.

02. Information We Collect

To provide a seamless experience and deliver updates regarding our formulations, we collect information across three main categories:

Information You Provide Directly

• The Founding Circle Waitlist: Email address provided during pre-launch registration to secure your early access member number.
• Future Orders & Accounts: Full name, phone number, shipping and billing addresses required for order fulfillment and customer communication.
• Customer Support Communications: Message history, feedback, and details provided when reaching out to us via email or social media.

Information Collected Automatically

• Device & Network Identifiers: IP address, browser type, operating system, device model, language settings, and general location metrics.
• Usage & Navigation Analytics: Session durations, page interaction data, referring URLs, and performance metrics collected via Google Analytics (GA4) and Google Search Console.
• Cookies & Local State: Local browser data stored to remember your Founding Circle subscription status on your device.

Information From Third Parties

• Platform Partners: Aggregate status and transaction verification from connected platforms as our operations expand.

03. How We Use Your Information

We process your personal information strictly for legitimate operational purposes:

• To reserve your place in The Founding Circle, assign your unique member sequence number, and communicate founder access pricing.
• To process, fulfill, and ship future orders of our physical products directly to your address.
• To send relevant, periodic email communications regarding product availability, launch timelines, and ritual guidance.
• To monitor website health, technical stability, responsive design performance, and security integrity.

04. Third-Party Service Providers

We never sell or trade your data. We may use trusted service providers including Shopify, Razorpay, Brevo, Google Analytics, Google Search Console, Meta Platforms, logistics providers, and similar service providers as our business evolves. These service providers process data only as necessary to perform their respective functions under strict confidentiality and security expectations:

• Brevo (Email Marketing): Manages our subscriber lists and delivers transactional and updates messages.
• Google Analytics & Search Console: Evaluates website traffic patterns and indexing performance.
• Shopify & Razorpay (Future): Will handle e-commerce storefront infrastructure and secure payment processing.
• Meta Pixel & Advertising Partners (Future): May be used to measure advertising performance, understand website interactions, and improve the relevance of future communications.
• Logistics & Courier Partners: Delivery services required to fulfill physical product orders.

05. Cookies & Tracking Technologies

Cookies are small data files placed on your device. We use cookies to enable core website functionalities, analyze traffic patterns, and support future marketing efforts. Most browsers allow you to control cookies through browser settings. Disabling cookies may affect certain features of the site.

• Essential Cookies: Required for fundamental site performance and local preference persistence.
• Analytics Cookies: Help us understand aggregate user traffic and improve our layout.
• Marketing Cookies (Future): Help assess campaign performance across external channels.

06. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required by law.

07. Your Legal Rights

Subject to applicable law, you have specific rights regarding your personal data:

• Access & Copy: Request access to or a copy of the personal information we hold about you.
• Correction: Request updates or corrections to incomplete or inaccurate data.
• Deletion: Request permanent deletion of your email address or personal records.
• Withdraw Consent: Opt out of marketing emails at any time using the "Unsubscribe" link at the bottom of any email we send.

08. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, or alteration. All connection traffic to pahadrituals.com is encrypted over Secure Sockets Layer (SSL) protocols.

09. Children's Privacy

Our website and products are intended for individuals who are at least 18 years of age or who are using the website under the supervision of a parent or legal guardian. We do not knowingly collect personal data from minors.

10. International Data Transfers

Some of our trusted service providers may process information outside India while maintaining appropriate security safeguards and legal compliance standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date at the top of the policy.

12. Governing Law

This Privacy Policy and any disputes arising under it shall be governed by and construed in accordance with the laws of India, subject to the exclusive jurisdiction of courts having jurisdiction in Uttarakhand, India.

13. Contact Us

If you have any questions or requests regarding your privacy, please contact us: